Transforming resident-centered healthcare through modernized electronic health record systems

Challenge: AFRH was established in 1811 as a promise from our nation to provide care for its retired and disabled military members. However, the current decade-old existing electronic health record (EHR) system at AFRH suffers from inefficiencies, redundancies, and a high rate of data entry inconsistencies and errors. The system also lacks interoperability across the Department of Defense, Department of Veterans Affairs, and private sector provider networks, leading to challenges in seamless data sharing and decision-making. This situation has resulted in unnecessarily delayed services, and errors in service delivery, impacting both healthcare providers and residents.

Approach: With TMF support, AFRH will:

• Implement a state-of-the-art, interoperable EHR system aligned with federal and industry best practices
• Conduct a comprehensive needs assessment followed by system design, development, and implementation
• Improve service delivery efficiency, so providers can spend more time focused on care and outcomes