Identity credential access management modernization for Federal Housing Administration Connection

Challenge: The Federal Housing Administration Connection (FHAC) provides FHA-approved lenders and business partners with access to HUD’s computer systems, supporting 15 high-value systems including the Single Family and Multifamily Housing Programs, Public and Indian Housing, and the Chief Financial Officer. FHA’s legacy systems are overextended, costly to maintain, and do not meet Federal Identity Credential Access Management requirements. These systems have differing solutions for identity management that scale poorly and harm user experience.

Approach: With TMF support, HUD is working to:

• Seamlessly integrate with Login.gov
• Improve customer experience by creating self-service registration capabilities for users, organizations, and application administrators
• Leverage existing solutions, such as Login.gov, Okta, and SailPoint, to migrate legacy authentication and authorization tools to a zero trust compatible solution
• Serve as a reference architecture for other agencies looking to meet zero trust goals

This modernization effort is projected to:

• Improve detection of internal and external threats to FHAC systems
• Allow HUD to begin retiring legacy solutions
• Generate an estimated $7 million in total savings