Transforming identity and access management

Challenge: HUD is dedicated to creating strong, sustainable, inclusive communities and quality affordable homes for all Americans. To better fulfill this mission, HUD needs to modernize its digital infrastructure that includes over 230 system applications accessed by approximately 10,000 internal users and 540,000 external users. The current system is fragmented, outdated, inefficient, and struggles to keep pace with evolving security threats and user needs. And the absence of a comprehensive Enterprise Identity, Credential, and Access Management (EICAM) solution has led to limited security measures, compliance gaps, inefficient access management, challenges with auditing and monitoring, and the absence of enterprise-wide standardized controls.

Approach: With TMF support, HUD plans to implement a comprehensive and robust EICAM solution that aligns with modern best practices and federal mandates. By enhancing security, efficiency, and user experience across the agency’s vast network of systems and applications, HUD is expected to yield significant benefits that include:

• Strengthened security governance
• Enhanced system access controls
• Increased productivity efficiencies
• Improved customer satisfaction
• Operational cost savings through the decommissioning of legacy systems