MAX.gov transition

Challenge: MAX.gov is a suite of tools that facilitates collaboration, information sharing, data collection, business intelligence, and authentication tools and services. MAX.gov was at a critical juncture in which dozens of agencies relied on the system for mission critical operations, but its outdated technology affected scalability.

Approach & Outcomes: The MAX.gov Transition Project Management Office within GSA’s Technology Transformation Services was charged with creating modern cloud-based authentication and collaboration products for government organizations on a fee-for-service basis.

With TMF support, GSA reexamined its approach and came to an agreement with the Office of Management and Budget (OMB) to stop the MAX.gov transition efforts due to unviability as a cost-recoverable service, low desirability in the agency customer marketplace, and infeasibility to build and maintain a custom environment for agency partners. OMB has since worked with the U.S. Department of Agriculture (USDA) to take over the transition effort, and USDA is now hosting MAX.gov for agency partners.