Labor certificate processing modernization

Challenge: Previously, DOL used an outdated paper-based process to issue labor certifications to employer applicants for specific work visas. This process required specialized printing on costly security paper and for employer applicants and representatives to manually mail labor certifications and other documents to the Department of Homeland Security U.S. Citizenship and Immigration Services (USCIS) for visa applications.

Approach & Outcomes: With TMF support, and using an agile approach, DOL:

• Successfully transitioned the labor certification process for all visa types from paper to digital e-certification
• Created a data hub to securely transmit labor certification and other documentation to USCIS, giving agencies direct access to case files and improving data accessibility and reporting

This investment:

• Eliminated the need for DOL and employer applicants to mail forms back and forth and to USCIS, improving user experience
• Gave farmers and other employers immediate access to certifications, saving costly trips away from the farm
• Eliminated an artificial barrier to the number of certifications that could be issued daily, enabling daily issuance of 176% more H-2A certifications and 109% more H-2B certifications
• Produced an estimated annual cost avoidance of $2,000,000 in supplies and labor

For a deep dive on this investment, read our case study.