We are the Technology Modernization Fund Program Management Office (PMO), based out of the Office of the Administrator for the General Services Administration (GSA).
What we do
Starting a technology modernization project in the Federal government is tough enough without technical and financial support – we’re here to help with that.
We provide agency teams with assistance identifying modernization opportunities and creating high-level project plans. We work together to understand the problem, the impact, the risks, and the ideal solution so agencies can tell their story in compelling project proposals. We guide these applications for investment through an iterative bureaucratic process, filing paperwork, coordinating reviews, connecting experts, soliciting advice, making recommendations, and moving them forward step by step until they meet all the conditions for a final decision on investment.
Projects we invest in are typically no more than five years long and the support doesn’t end when the investment starts. We’re with them the entire time providing assistance to the project teams, bringing in expert advice, helping solve unanticipated problems, ensuring they keep on track, taking the lessons they learn to others, and telling the story of their success.
Last year we handled over a hundred project proposals and we currently manage $600+ million of investments in over thirty projects at nearly twenty Federal agencies. Next year we want to double that while significantly increasing the success rate of applications and the quality of support we provide - we’re going to make sure a bunch more critical government services are improved and secured.
Everyone benefits from the work we’re doing. Come work with us.
We are hiring Technical Investment Managers
These positions are Direct-Hire at the GS-14 and GS-15 level and are all remote eligible allowing you to work from anywhere in the U.S.A. Read below for additional background on the positions and how to apply.
What are Technical Investment Managers?
Our Technical Investment Management team is staffed by folks from a wide variety of backgrounds – people who have led product and engineering teams across private sector, civic tech, and government projects; alumni of digital services teams including the U.S. Digital Service, 18F, and Technology Transformation Services; and former IT executives and specialists from different government agencies.
We have a lot in common though, including our deep understanding of what makes technology projects succeed and the experience to quickly and accurately evaluate proposed solutions to wildly different problems with government systems. And beneath it all, we’re united in the desire to make a huge difference in peoples’ lives by helping Federal agencies make their services more accessible, efficient, and effective.
How we work
Working together or individually, each of us contributes to three main areas of responsibility for the team. These include:
Project Proposal Management: The lifecycle of pre-investment project proposals is a multi-phase incremental process that starts with pre-submission discussions with agencies and ends with a Board vote on the final project proposal. In between there’s a lot of paperwork to shuffle and quite a bit of iteration, reading, tweaking, clarifying, questioning, briefing, summarizing, and finding different ways to use phrases like “multi-phase incremental process.”
This entire lifecycle typically takes at least three months of routine attention and support, with bursts of activity as we review and advise on updated drafts or advance the proposal through the official approval process. This requires Technical Investment Managers to apply a unique combination of patience and urgency, as the proposal work is done entirely by the agency team while we stand by, providing assistance or pressure when needed.
Active Investment Management: We’re an investment fund, so we don’t just give folks money and walk away. We have both a statutory and a doing-the-right-thing responsibility to actively monitor investments – to see how they’re doing, understand the decisions they’re making, help them respond to unexpected problems or delays, and keep the wheels of bureaucracy turning. The projects we invest in all track towards agreed upon milestones that must be delivered to continue investment funding. Keeping in touch to avoid surprises is the bare minimum, so we all strive to create and maintain strong relationships with project teams that help us nudge project teams early and often to stay on track.
Each Technical Investment Manager has primary responsibility for as many as ten active investments. Each project is a large, complicated, multi-million dollar project with its own unique agency and team culture using different methods and solutions to solve very different problems. Just keeping up with these projects gets complicated really fast, so we need to be able to remember significant details about nuanced issues like the laws and policies that limit or empower each agency to more mundane issues like remembering every acronym and initialism. (“SASSSR OT/ICS/SCADA-EMS M-22-09 ZTNA Modernization” means what now?!)
Making Things Better: We’re just as excited about improving processes as we are following them. Every week we’re working to make things smoother for ourselves and our partner agencies so we can be more effective, more collaborative, and move together faster. We’re discussing the latest policy changes, debating the implementation details of OMB memoranda, sharing information about emerging trends and services, and constantly improving our awareness and understanding of everything it takes to modernize technology at the scale of the Federal government.
Sometimes it’s big things, like the incredible effort that went into building a coalition to launch the Customer Experience Allocation. Other times it’s smaller things, like making a document template a bit easier to read, suggesting better phrasing on a document, or supporting the investment analysis for a teammate that’s a bit busier than usual. All the time, we’re making things better.
You’ll fit in great if:
You are equally excited about sticky technical issues and intricate human ones. We’re constantly diving into the underlying narratives of government systems and services to understand the impact of changes on the people those systems serve. Something as seemingly simple as changing the way people log into a website becomes a complex undertaking when you begin factoring in the diverse circumstances of everyone who might use it and how various technical solutions might address them.
You can empathize and collaborate with anyone while guiding everyone. We work with high-level executives for massive government agencies with billion dollar budgets, then switch contexts to tiny independent agencies with four people working on keeping their network secure. We collaborate with political appointees, special advisors, career staff, digital service experts, and others in various positions at many different levels of government with different experiences and expectations.
You’re happy reading about, talking about, thinking about and advising projects instead of leading them. We have a unique opportunity to become familiar with and support incredible projects to modernize systems and services across the entire spectrum of government but we’re not a hands-on delivery organization. We aren’t personally involved with the underlying work done on the projects we invest in – we’re not making choices on look and feel, we’re not choosing the technology stack, we’re not vetting the staff, and we probably won’t even meet most of the folks working on the project.
You don’t think bureaucracy is a four letter word. The National Defense Authorization Act for Fiscal Year 2018 (Public Law 115-91), Subtitle G–Modernizing Government Technology (MGT) Act, Section 1078 established the TMF and Technology Modernization Board (TMF Board or Board). The Office of Management and Budget’s Memorandum M-18-12 “Implementation of the Modernizing Government Technology Act” defined the initial process for submitting project proposals. We are part of a complex system where the rules of how we operate aren’t often up to us, so we become deeply familiar with the system to navigate it properly. We’re focused on long term impact and don’t mind the paperwork required to make it happen.
How to apply
You must apply using the Public Notice postings on USAJOBS for the linked positions. The position title, description, and duties may look slightly different from the role descriptions on this page - that’s because keeping it’s more efficient to share and re-use 2210 position descriptions on USAJOBS.
GS-15 Senior Technical Investment Manager:
- The salary range for these positions is GS-15, Step 1 - $128,078 to GS-15, Step 10 - $176,300, depending on locality and experience.
These are Permanent - Career-Conditional Appointments. Applicants with 3 years of continuous creditable service may receive a Permanent - Career Appointment.
GS-14 Technical Investment Manager:
- The salary range for these positions is GS-14, Step 1 - $111,521 to GS-15, Step 10 - $176,300, depending on locality and experience.
These are Term-Limited Appointments for 3 years that may be extended for up to 8 years total.
You may have some questions about all this...
What is USAJOBS? Civil service job opportunities with the U.S. Government are officially listed on USAJOBS, a central website operated by the Office of Personnel Management (OPM). Getting started with USAJOBS can be very confusing for first-time applicants and we highly recommend doing some background research on how to get started with USAJOBS or spending some time on the Help page on the site first.
Do I need to create a government-style resume to apply? Yes, 100%, please. If you don’t know what this means or if you do but want a bit of help, we highly recommend reviewing and following the guidance provided by 18F and TTS on How to write a Federal resume.
What does Direct-Hire Authority mean? Traditional Federal hiring following 5 U.S.C. 3318 uses a sort of stack ranking (called a “certificate”) based on what candidates put in their resume to determine the best qualified candidates then limits the hiring manager to choosing from the top of that stack to interview folks.
Direct-Hire Authority, as documented in 5 CFR 337 Subpart B, allows us to interview and select from all the qualified candidates without having to go through that stack thing. It’s more work for us, but it means resumes are only one part of what we consider when making hiring decisions. If you read all this and thought “hmm, this is fascinating” then you might be a great fit on our team!
The jobs linked on USAJOBS look different from what you describe here, what’s up? We’re navigating the bureaucracy effectively by using high-level templates for the Position Description on USAJOBS. This page accurately describes the depth and details of the role in ways that might not be obviously reflected in the high-level description.