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Login.gov

GENERAL SERVICES ADMINISTRATION (GSA): Expanding the usage of Login.gov, especially in underserved populations

Challenge: Login.gov enables members of the public to create a single digital account that provides access to their benefits and services at over 40 federal and state agencies. This “one account for government” saves users time, saves taxpayers money, reduces complexity for agencies, and ensures consistent security and anti-fraud practices across government.

The initial launch and adoption of Login.gov has been successful, with 70 million members of the public accessing over 450 government services to date. Additional support is required to achieve its mission and ensure that all Americans are served in an equitable and privacy-preserving way. This includes investing in capabilities for underserved and vulnerable populations that historically have experienced barriers to online services and building robust security and anti-fraud controls.

Approach: With TMF support, GSA is working to:

  • Strengthen cybersecurity and anti-fraud protection for users
  • Address identity verification barriers for underserved groups
  • Make it easier for agencies to adopt Login.gov, so the public can realize the benefits of a single digital account

This investment will expand access to digital services for millions of citizens, while reducing fraud and government costs at scale.

  • Investment start: 09/2021
  • Project status: Active
  • Transfer status: 100%
  • Repayment status: 85%
  • Schedule delay: No
  • Cost overruns: No
  • ARP funding: Yes
  • Commercial product: No
  • Total TMF investment amount: $187,050,000
  • TMF spend to date (obligated): $115,000,000