Increasing diplomacy through generative AI

Challenge: In the fast-paced realm of global diplomacy, every moment counts. DOS operates more than 270 diplomatic posts worldwide. In 2023 alone, DOS produced an average of 6,300 diplomatic cables daily, alongside countless media summaries and structured reports. To achieve this, DOS’ staff sift through high volumes of data, including news reports, trade analyses, diplomatic communications, and more.

Approach: With TMF support, DOS will scale safe, secure, and responsible generative AI (GenAI) to allow its staff to rapidly filter insights from the DOS data environment. DOS will use human-centered design principles to:

• Modernize existing processes for seamless integration
  Create responsible GenAI guidance and training
  Develop enterprise-wide and targeted GenAI communications
  Prepare an interagency playbook on implementing responsible GenAI across a government organization

This investment will:

• Empower DOS’ global staff to work faster and easier, with better information
• Allow diplomats to focus more on face-to-face engagements in support of American interests